Technical support
Direct access to the boodhi team
Our team is ready to assist. We provide dedicated support across Malaysia and Singapore to ensure your Boodhi experience is seamless from click to unboxing.
At comment section , please provide your order reference number first. Then your confusion come next, thank you.
Availability
Monday-Friday : 9AM - 6:30PM ( MYT/SGT ). we aim to respond to all technical support within 24 hours.
Frequently asked questions
What is the return policy?
Within 72 hours with no expansion happening , Boodhi sofa will only send a new one for you. Totally Free of charge.
Is the fabric pet-friendly and easy to clean?
Yes! We know a home isn't a museum. Our covers are made from Performance fabrics that are both scratch-resistant and treated for stain resistance. Most spills can be cleaned with just a damp cloth and mild soap.
Is the assembly going to take me all day?
Not at all. We’ve replaced complicated hardware with our open and release system. Most of our customers go from "Box to Bliss" in under 2-5 minutes. No tools, no "extra screws" left over, and no frustration.
Will the sponge lose their shape and go flat over time?
Not with Boodhi. Our high-resilience foam is designed to "spring back" to its original shape every time you get up. It’s built to look and feel as full on day 1,000 as it did on day 1.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
DID YOU KNOW ?
The name Boodhi comes from the concept of "Awakening." Just like our sofas "awaken" and expand when you open the box, we want your living space to wake up with a new level of comfort and style.